Heart And Health

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Reviews about Heart And Health

• Jamie Skaggs
  ★ ☆ ☆ ☆ ☆
  Had a horrible experience there. . This office will run every possible test on you, even if the dr himself does not order it. One time I was scheduled to get a specific test done but they were so backed up they just told me "well we'll just do this test while you're waiting." A test that was never discussed with me nor was it ordered by the doctor. When I just went in today I signed in and the receptionist told me I owed $40 which was double my normal copay. I asked for what and she said "you're going to get a test today." I didn't think it was right that I had not even seen the doctor yet and this woman who is not medically trained is telling me that I need a test. A very rude woman that worked there Carla interjected and backed her up and said this is the way we do things here everyone walking in the office gets a test. Had I spoken with the doctor first, they would have known that I just had that exact test done a couple weeks prior and I had the results in my hand. I asked if they could not do that practice of automatically giving me tests without seeing the doctor on me but the rude woman went on and on. I did not feel comfortable so I walked out. About an hour later I spoke with the office manager Cathy who completely backed her staff up and when I told her I just didn't think it was right or ethical for someone who's not medically trained to be making a decision on whether I get tests or not, her exact words verbatim were "well maybe this office is not for you then." Do not ever go to this office all they do is test test test and not in an ethical way. I work in the medical field and what these people are doing are just simply not right or ethical. They made me feel horrible and very uncomfortable.

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